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Privacy Policy

Introduction

At EMMWAY LTD (“we,” “our,” “us”), we value your privacy and are committed to protecting the personal data you share with us. This privacy policy explains how we collect, use, and protect your information when you visit our website at https://emmway.energy or engage with our services.

Data We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and billing information.
  • Technical Data: IP addresses, browser type, and usage data through cookies and analytics tools.
  • Transaction Information: Details of purchases and services obtained from us.

How We Use Your Data

We use your data to:

  • Process and fulfill orders.
  • Provide customer support.
  • Send updates, offers, and notifications (with your consent).
  • Comply with legal obligations.
  • Improve our website and services through analytics.

Sharing Your Data

We do not sell your personal data. However, we may share it with third parties such as:

  • Service providers (e.g., payment processors, delivery companies) for fulfilling our contractual obligations.
  • Legal authorities, when required by law.

Your Rights

Under the GDPR, you have the following rights:

  • Access, correct, or delete your personal data.
  • Restrict or object to data processing.
  • Data portability.
  • Withdraw consent for data usage.

To exercise these rights, contact us at [insert contact email].

Cookies

Our website uses cookies to enhance user experience. By continuing to use the site, you consent to our cookie policy. You can manage your cookie preferences in your browser settings.

Terms & Conditions

Introduction

These terms and conditions (“Terms”) govern your use of the website https://emmway.energy and our services. By accessing our website, you agree to comply with these Terms.

General Terms

  1. Eligibility: You must be 18 or older to use our services.
  2. Accuracy of Information: We strive to ensure that all information on our website is accurate and up to date. However, we are not responsible for errors or omissions.
  3. Products and Services: All products and services are subject to availability. Prices and specifications may change without notice.

Ordering and Payments

  • All orders must be paid in full before processing.
  • Payment methods include [list accepted methods, e.g., credit/debit cards, bank transfers].
  • Refunds are issued in accordance with our refund policy.

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our website or services.

Intellectual Property

All content, trademarks, and materials on our website are the property of EMMWAY LTD and are protected by copyright laws. Unauthorized use is prohibited.

GDPR Compliance

Our Commitment to GDPR

EMMWAY LTD complies with the General Data Protection Regulation (GDPR) to protect the rights of individuals within the European Union.

Data Protection Officer (DPO)

For GDPR-related inquiries, please contact our DPO at [email protected].

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Breach Notification

In the event of a data breach, we will notify affected users and relevant authorities within 72 hours, as required by the GDPR.

Contact Information

For any questions about this policy, please contact us at:

EMMWAY LTD
Website
[email protected]
0333 880 0899

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

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